Services for Prisoners
The following keyboard commands are available to you:
|Home page, press 1.||About Us page, press 2.|
|Prisons page, press 3.||Prisoner Services page, press 4.|
|Information Centre page, press 5.||Visiting a Prison page, press 6.|
|Victim Liaison page, press 7.||Latest News page, press 8.|
|Contact page, press 9.|
|To search on the website, press s on the keyboard. This will bring your cursor to the search input box in the top right corner of the page. Type in your query and then press enter.|
|To access this help box again, press 0 on the keyboard.|
|You may also tab through the links on this page using the tab key, tab. They will become highlighted when active. Press the enter key, enter to go to the link.|
|For further information, or to view our accessibility policy, please click on the link below or press p. Click here to view The Irish Prison Service Accessibility Policy|
Irish Prison Service
We will process any personal information provided to us by individuals, whether it be provided through our website ( www.irishprisons.ie), customer application form, telephone, email or by any other means, or otherwise held by us in relation to you in the manner set out in this policy.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Information collected by us
The information about you that we may collect, use and store (process) includes:
We will take reasonable steps to ensure that your information is kept secure and protected, including but not limited to electronic data being protected using appropriate software, relevant networks safety and security checks, and, where applicable, any physical data records will be kept in an appropriately secure environment.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
When visiting a Prison, you will be required to pass the security screening process which will include some or all of the following:
Should you fail any part of the screening process, a pat down search will then be conducted. Prior to commencing a pat down search, the officer will activate their body worn camera, to record visual and audio footage at that time.
Please note the onus is on the visitor to pass all aspects of the screening process.
Should staff feel it necessary at any point during the screening process, they will also activate the body worn camera for incidents such as threatening and abusive behavior
In order to assist with the screening process:
If you have been approached or put under pressure to smuggle contraband into a prison, please inform an officer or make contact using the confidential phone line (1800 855 717)
All such instances will be treated in the strictest of confidence.